We are different
We serve in strict compliance to support needs with experience built over 9 years. Our company & Staff are trained and certified at the highest levels through the vendor products and proffesionalism. Our experience is grounded with previous support to majoer enterprise clients in Kenya including banks and government bodies.
We will serve with dedication for all your support needs at any time of our engagement to fullfill your 99% uptime service requirements.
Our Technical Support Programs.
We offer services to our clients in a partnership with Kaspersky Labs. Ariel Technology team is a 1st line support and Kaspersky Labs-KL offers a back-to-back 2nd level support. This is perfectly suited to companies that depend on their IT infrastructure for business continuity and ongoing delivery of mission critical services. When security issues affect their IT infrastructure, they get resolved fast by our product specialists without having to re-direct client IT staff away from other important tasks.
Our Partnership with a Global Leader.
Ariel Technology is the only company at Kaspersky Labs Platinum level in Kenya that offers the following benefits to our clients.
Guaranteed support and other benefits such as discounted prices on licenses.
Early releases at beta testing levels whenever there is a software upgrade.
Faster deployments, more easily with backup resources at Kaspersky Labs.
Discounted prices for add-on licenses are cascaded to our clients.
Our Experience in the market.
We have been in the market for 9 years, we now understand the customer preferences, and needs more than our competition. This experience helps us in new deployments to deliver faster and seamless changeovers.
Our Skilled Resources.
We engage in regular training and certifications for our engineers who are all graduates in computer related courses at degree level and above. They are well versed with different corporate infrastructures.