Professional Support Service

PSS Package

  • 6 hours
  • Nairobi

Service Description

Features PSS Package Benefits. 24/7 multi-channel support. Named ATL Technical Account Manager (TAM). Emergency (High Priority) Onsite Support 2 - 8 Hours. Multi-Weekly (Scheduled) Health Checks. Additional. Enhanced issue escalation (MSA Start Package). Performance and feature optimization - during Health Checks Personalized reviews, communications and alerts. Front of the line access to product information. Access to support knowledgebase and support forums


Contact Details

  • Golf View Office Suites, Nairobi, Kenya

    +254 746 727307 / 29

    sales@arieltech.co.ke